Streakkie Support
Quick help for purchases, subscriptions, backups, reminders, and your locally stored habit data.
Purchases and restoring PRO
Purchases are handled by Apple. If you already purchased Streakkie PRO, open the PRO screen and tap Restore Purchases while signed in to the same Apple Account used for the original purchase.
Managing a subscription
You can view, change, or cancel an active subscription in your device's Apple Account subscription settings. Streakkie cannot charge or cancel a subscription outside Apple's payment system.
Backups and local data
Your habits, check-ins, notes, and preferences are stored locally on your device. PRO customers can export and import a JSON backup from Settings. Deleting the app can remove data that has not been backed up.
Reminders
If reminders do not appear, confirm that notifications are enabled for Streakkie in iOS Settings and that the habit has at least one reminder time selected.
Erase local data
You can erase local habit data from Streakkie Settings. This action does not cancel an Apple subscription; subscriptions must be managed through Apple.
Still need help?
Email support.streakkie@gmail.com.
Please include your device model, iOS version, app build number, and a short description of the problem. Do not send passwords or payment details.